At Aethereal Arts, we offer high-quality digital products. Since our products are digital and instantly accessible upon purchase, we generally do not offer refunds once a product has been delivered. However, we understand that issues may arise, and we will review refund requests on a case-by-case basis.

1. Refund Eligibility

Refunds may be considered in the following situations:

• You did not receive access to the product after purchase.
• The file is corrupt or unusable, and we are unable to provide a working version.
• You were charged multiple times for the same product due to a technical error.

2. Non-Refundable Situations

We do not offer refunds for:

• Buyer’s remorse or change of mind after purchase.
• Accidental purchases or purchases made without reading the product description.
• Failure to understand or use the product correctly.
• Customization requests that are not included in the original product.

3. How to Request a Refund

If you believe you qualify for a refund, please contact us within 7 days of purchase at:
📧 Email: hello@aetherealarts.com Include your order details and the reason for your request. We may ask for additional information to verify the issue.

4. Resolution Process

• If your request is approved, we will process the refund within 5-10 business days.
• Refunds will be issued to the original payment method.
• In some cases, we may offer a replacement product instead of a refund.

5. Changes to This Policy

We may update this refund policy at any time. Any changes will be posted on this page.

By purchasing from Aethereal Arts, you agree to this Refund Policy.